I have family in Boone and started having Mr. Elsberry take care of my vehicles 25 years ago. His work is always professionally done and I feel confident knowing my vehicle is in good working order. I continue to bring my car to Sternquist Garage from Kansas City because this is a shop I can trust in maintaining my vehicles. They have done regular tune ups for me for the past 25 years and because of that, I have NEVER had a mechanical breakdown. I am confident the work is done well the first time. I would highly recommend Sternquist Garage to anyone!
Always go there for any vehicle repairs and now tires. Had bad experiences with other local shops in the past. Can always get a free estimate before work is done.
First experience was great, had zero problems. Second experience wasn't as good. Prices are a little high, but they stand behind their work.
I agree with the other negative reviews only I will say they are a ripoff and the owner is a liar. I've talked to 4 friends who used him and he charges nearly 90 an hour, crazy for a small town shop, and he lies about the labor hours. I know for fact what takes ten minutes he charged an hour for. The owner lies and is worse than a used car salesman... he can't be trusted. My friends who used him warned me but they should have just told me he is a con artist and I would have stayed away. He charged me 700 and a legit shop should have reasonably charged 350. He lies on hours.. I even asked the mechanic how long a task took when the owner wasn't listening and the employee Confirmed it took him half the time I was charged for. Also he marks up your parts.. one of my parts I priced at a store for 20.00 and he charged me 45 saying that's his cost. The owner lies lies lies, do not use this shop. I ran into an employee of his in the market and asked if he often lies about parts cost and labor hours and I was told he is well known for doing that. I can handle high prices when transparent, but I can't tolerate lies and con artists... not in our town.
Overall, a good experience, gotta give them permission to be human. Good, honest people. Just remember, they are PEOPLE. Not machines.
The owner paid to have my car towed back to their shop and they corrected their work free of charge.
Very professional. I appreciated Don's high level of communication and transparency. He was honest and kept me in loop while troubleshooting a difficult electrical issue on my jeep. I feel the rate he charged was for friends and family only. He now has a life long customer. Great work.
Sternquist Garage Tire is a US Car Repair based in Boone, Iowa. Sternquist Garage Tire is located at 1823 W 3rd Ext St, Boone, IA 50036, USA.
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