I called to try and figure out what could be done and "Bob" instantly got very rude with me and after about a 60 second conversation, hung up on me! I hope you get to read this "Bob" and understand your problem resolution and customer service is absolutely horrid, how you are allowed to manage anything but your own time is beyond me.
Then on Sat I went to my daughters wedding ceremony. After the ceremony I stopped back to the hotel. No one had even tried to clean my room!!!!! I had to to ask for fresh towels.
Its real name should be Mediocre 8. The breakfast is mediocre, the heating/ac is so loud that it can only be out done by my mother's snoring, and at 4:10 AM I am utterly exhausted and have gotten little sleep. The beds are half decent.
I stayed at the Super 8 in Boone because it was my daughter's wedding. When I got to the hotel I was given a room. I checked everything in the room. Most if not all of the surfaces were dusty. Also I found a used wet washcloth in the tub.
This doesn’t even deserve 1 star!! HORRIBLE SERVICE! The manager/owner is only out for money! We had a death in the family and didn’t cancel in the allotted timeframe. So what does he do? Absolutely nothing!!! I wasn’t looking for a full refund just a partial. It’s a 2 star hotel and he charged me $145 do yourself a favor and stay elsewhere!
My wife had made a mistake and booked two rooms. When she realized this she then tried to cancel one and they cancelled both which we booked around $80 per room almost 6 months ago. When trying to re-book a single room after they had cancelled both of those, the manager "Bob" raised the room price to $160 and was very rude with her.
The rooms where nice and clean, staff was nice. Price was decent. The only reason I give it 4 out of 5 stars is the breakfast wasn't really flavorful.
Super 8 Boone is a US Lodging based in Boone, Iowa. Super 8 Boone is located at 1715 S Story St, Boone, IA 50036, USA.
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